Home Tag "patient experience"

What’s Driving Healthcare IT in Canada

Jennifer Dionne
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As patients become more active in managing their own healthcare, their expectations around the digital information and services delivered by providers and payer organizations continue to grow. We spoke with Neil Currie, a Vancouver-based senior consultant and delivery lead for NTT Data Services, about how these expectations affect healthcare IT investments in Canada. How have […]

What’s Driving Healthcare IT in Europe and the Middle East

The Best Exotic Marigold Hospital: Hilton Digital Experience

Jennifer Dionne
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The hospitality industry has used digital tools giving guests a greater sense of autonomy, more personal choices and to reduce the “friction” inherent in travel and shopping. This session explores the question: How can healthcare use digital tools and the lessons from the hotel and retail industries to increase patients’ sense of control and personalize […]

What’s Driving Healthcare IT in Europe and the Middle East

Engaging Patients Before They Know They Need You

Jennifer Dionne
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NTT DATA’s Melanie Dowczek discusses how technology will play a big part in moving healthcare from passive, reactive care to engaged and proactive care. This is the second of a two-part series on patient engagement. Part one focused on the need to be less passive in healthcare. This article examines how healthcare professionals can be […]

What’s Driving Healthcare IT in Europe and the Middle East